Chocolate FITNESS POLICIES:

 

SCHOOL TERM

All sessions will be operating within the school term period (Term 1 I am away from April 7) I will offer casual sessions and kayak fitness within holiday periods which will be advised. No weekday public holiday sessions will be conducted.

 

Wet Weather & Session Cancellation

  • Chocolate Fitness land sessions happen in all weather – we are not made of sugar (although yes, Chocolate contains a little). The only exception is hazardous smoke pollution.

  • If I need to cancel a session due to illness, smoke or other emergency, you will be allowed a makeup session if you have prepaid

 

PERSONAL TRAINING

  • Please ensure 24 hours’ notice of cancellation. As this is a pre allocated time slot for you, I will need to charge $25 for less notice – apologies!

  • Invoices will be sent approximately every 8 weeks

 

PRE PAID 28 DAY GROUP SESSIONS

If you miss your session/s:

  • You can make up your missed session by attending another that week within your 28 days of prepaid sessions OR you can carry it forward to the next 28 days if you renew.

  • If you have prepaid and want additional sessions during your 28 days, the price will be $19 per additional session

      Make up sessions must be used within the next 28 days otherwise, they are forfeited.

  • If NOT renewing for the next 28 days or if you are placing your 28 days on hold (due to holidays/situation), makeup sessions can be used for an additional $5 (equivalent to a casual session) and must be used within the following 28 day cycle.

  • Any makeup sessions after this period cannot be carried over beyond the subsequent 28 days or be transferred to other clients.

  • You choose when you sign up for 28 days and as soon as you have paid, the fun begins! Should your 28 days span school holidays, the school holiday period will not impact your 28 Days.

  • No monetary refunds will be made in respect of missed sessions.

 

If you would like to put the sessions on hold for holidays (or other reasons):

  • Payment is upfront for 28 days (4 weeks) and notice to put sessions on hold needs to be sent via text message, specifying dates. An acknowledgement return text will be sent to you.

  • There are no cancellation charges, joining fees or long lock-in periods.

  • No monetary refunds will be made in respect of any unused portion of the 28 day prepaid period in the event of cancellation or for non-attendance.

 

8 WEEK CHALLENGE

  • During your 8 Week Challenge, as your sessions are unlimited makeups are not possible. You can however put your 8 weeks on hold by specifying dates. That specified period can then be carried over to the next term

  • No refunds will be made in respect of any unused portion of the 8 Week period in the event of cancellation or for non-attendance.

 

Payments:

  • Via bank transfer or cash please with text notification of commencement date. I will send text notification when 28 days finishes. You just choose your sessions and turn up!

 

KAYAK & BEACH FITNESS

Prepaid can nominate kayak fitness (and 28 DAY CHALLENGE participants) can enjoy Kayak Fitness for $20 (price of kayak hire) instead of usual $38. Payment is by EFT on the day or cash please

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